These Terms and Conditions govern your use of the Jili Live platform. By registering an account or placing a bet on Jili Live, you confirm that you have read, understood, and agreed to these terms in full. Please read them carefully — they are written in plain language so you know exactly where you stand.
Important: You must be 18 years of age or older to register and use Jili Live. If you do not meet this requirement, please do not proceed.
A quick overview of the key areas covered in the Jili Live Terms and Conditions.
Who can register, what information is required, and your responsibilities as an account holder on Jili Live. One account per person — no exceptions.
Rules covering how deposits are processed via bKash, Nagad, and Rocket, minimum and maximum limits, and how withdrawals are handled on Jili Live.
How Jili Live bonuses work, wagering requirements, eligible games, and what happens if bonus terms are violated. All conditions are stated clearly upfront.
How bets are placed and settled on Jili Live, what happens in the event of a technical error, and the rules that apply to specific game types and sports markets.
The circumstances under which Jili Live may suspend or close an account, including fraud, multiple accounts, and breach of these terms. Your right to appeal is also covered.
Jili Live's obligations and your rights regarding responsible gaming tools, self-exclusion, deposit limits, and how to seek help if gaming becomes a problem.
By accessing, registering on, or using the Jili Live platform at jili-live.app, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and Jili Live. If you do not agree with any part of these terms, you must not use the Jili Live platform.
These Terms and Conditions apply to all services offered by Jili Live, including but not limited to online casino games, sports betting, live dealer games, fishing games, and any promotional offers or bonuses made available on the platform. Using any part of the Jili Live platform constitutes acceptance of these terms in their entirety.
These terms were last updated in January 2025. Jili Live reserves the right to update these terms at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.
To register and use Jili Live, you must meet all of the following eligibility requirements:
Jili Live reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard procedure applied equally to all players on Jili Live.
Age Verification: Jili Live takes underage gambling seriously. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited.
Each person is permitted to hold only one account on Jili Live. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.
When registering on Jili Live, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and phone number. You are responsible for keeping your account information up to date. If your contact details change, please update them in your account settings promptly.
You are solely responsible for maintaining the confidentiality of your Jili Live login credentials. Do not share your username or password with anyone. Jili Live will never ask for your password via email, live chat, or any other channel. If you suspect that your account has been accessed without your authorisation, contact Jili Live support immediately.
Any activity that occurs on your Jili Live account while logged in is your responsibility, regardless of whether you personally authorised that activity. Jili Live cannot be held liable for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
We recommend using a strong, unique password for your Jili Live account and enabling any available two-factor authentication options for added security.
Jili Live accepts deposits via bKash, Nagad, Rocket, and direct bank transfer. All deposits are processed in Bangladeshi Taka (BDT). There are no fees charged by Jili Live on deposits, though your payment provider may apply their own transaction charges.
All funds deposited to Jili Live must come from a payment method registered in your own name. Deposits from third-party accounts are not permitted and will result in the deposit being returned and the account reviewed.
Withdrawals from your Jili Live account are processed to the same payment method used for your most recent deposit, where possible. This is a standard anti-fraud measure applied to all accounts.
Jili Live reserves the right to carry out additional verification checks before processing any withdrawal. This is done to protect both the player and the integrity of the platform. Providing false or misleading information during verification will result in the withdrawal being declined and the account suspended.
The vast majority of Jili Live withdrawals are processed within a few hours. The 24-hour window is a maximum, not a target — we aim to get your money to you as fast as possible.
Jili Live offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered, in addition to the general bonus rules set out in this section.
All Jili Live bonuses are subject to wagering requirements before the bonus amount or any winnings derived from it can be withdrawn. The wagering requirement for each bonus is clearly stated in the promotion details. For example, a bonus with a 20x wagering requirement means you must wager the bonus amount 20 times before withdrawal is permitted.
Not all games on Jili Live contribute equally to wagering requirements. The contribution percentage for each game type is stated in the individual promotion terms. As a general rule, slots and arcade games contribute 100%, while live casino games and sports bets may contribute at a lower rate.
Jili Live monitors bonus usage to detect and prevent abuse. Actions that constitute bonus abuse include but are not limited to: placing low-risk bets to clear wagering requirements, using multiple accounts to claim the same bonus, and withdrawing before wagering requirements are met. Accounts found to be abusing bonuses will have the bonus and associated winnings removed and may be suspended.
Jili Live bonuses are designed to add value to your gaming experience. If you have any questions about how a specific bonus works, contact our support team before opting in.
All bets placed on Jili Live are final once confirmed. You are responsible for ensuring that your bet details are correct before confirming. Jili Live does not accept requests to cancel or amend bets after they have been placed, except in the specific circumstances described below.
In the event of a technical error that affects the outcome of a game or bet on Jili Live, the affected round or bet will be voided and the stake returned to your account. Jili Live is not liable for any losses resulting from technical errors beyond the return of the original stake.
Sports bets on Jili Live are settled according to the official result of the relevant sporting event. In the event of a match being abandoned or postponed, bets will be settled according to the specific rules for that sport, which are available in the sports betting section of the platform.
Minimum and maximum stake limits apply to all games and sports markets on Jili Live. These limits are displayed within each game or market. Jili Live reserves the right to adjust stake limits at any time without prior notice.
The following actions are strictly prohibited on Jili Live and will result in immediate account suspension and forfeiture of balances:
Zero Tolerance: Jili Live has a zero-tolerance policy for fraud and cheating. All suspicious activity is investigated and reported to the relevant authorities where required by law.
Jili Live reserves the right to suspend, restrict, or close any account at any time if we have reasonable grounds to believe that the account holder has breached these Terms and Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform.
If your Jili Live account is suspended, you will be notified by email. You have the right to appeal a suspension by contacting our support team at [email protected]. Appeals are reviewed within 5 business days. During the review period, your account will remain suspended and withdrawals will be held.
If you wish to close your own Jili Live account voluntarily, you may do so at any time by contacting support. Any remaining balance will be returned to your registered payment method after standard verification checks, provided no outstanding wagering requirements apply.
All content on the Jili Live platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of Jili Live or its licensors. You may not copy, reproduce, distribute, or create derivative works from any Jili Live content without prior written permission.
The Jili Live name, logo, and brand identity are registered trademarks. Unauthorised use of the Jili Live brand in any context — including on social media, third-party websites, or promotional materials — is prohibited and may result in legal action.
Jili Live provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, Jili Live shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical errors, loss of data, or interruption of service.
Jili Live's total liability to you in connection with any single incident shall not exceed the amount of your deposit balance at the time of the incident. This limitation applies regardless of the legal basis of the claim.
Jili Live is committed to promoting responsible gaming. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion. These tools are available directly from your account settings.
If you believe that your gaming is becoming a problem, we strongly encourage you to use the self-exclusion feature or contact our support team. Jili Live will process all self-exclusion requests immediately and without question. A self-exclusion cannot be reversed during the period you select.
For more information about responsible gaming tools and resources available on Jili Live, please visit our dedicated Responsible Gaming page.
Gaming should be fun. If it stops being fun, Jili Live is here to help. Reach out to our support team at any time — we will always respond with care and without judgement.
Jili Live collects and processes your personal data in accordance with our Privacy Policy. By registering on Jili Live, you consent to the collection and use of your data as described in that policy. We do not sell your personal data to third parties.
For full details on how Jili Live handles your personal information, please read our Privacy Policy.
Jili Live reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players by email.
Your continued use of the Jili Live platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Jili Live support team:
Our support team is available around the clock and will respond to all enquiries within 2 hours during normal operating hours. We are here to help — do not hesitate to reach out.
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18+ only | Play Responsibly | Responsible Gaming